Contact Us

Contact Us

At Xoritan, operated by Guangzhou Xinyue Information Technology Co., Ltd., we are dedicated to providing a smooth, reliable, and pleasant online shopping experience. Our customer support team is always ready to assist you with any inquiries or concerns.

Whether you need product guidance, help with order modifications, payment details, shipping updates, or return and refund assistance, please feel free to reach out to us.

💡 Quick Tip: Before contacting us, you may find immediate answers to common questions regarding order processing, payment gateways, global shipping times, and return policies by visiting our [FAQ Page].

📧 Customer Support Channels

When reaching out regarding an active order, please include your Order Number (e.g., #XOR1001) and the Email Address used at checkout. This allows our care team to locate your record quickly and provide faster assistance.

  • Brand Name: Xoritan

  • Legal Operating Company: Guangzhou Xinyue Information Technology Co., Ltd.

  • Corporate Office Address: T2189, Middle Section, 2nd Floor, 227 Shatai South Road, Tianhe District, Guangzhou

  • Customer Support Email: service@xoritan.com

  • Contact Telephone: 020-89080080

  • Official Website: https://www.xoritan.com

⏰ Operating Hours & Support Window

  • Service Days: Monday – Friday

  • Response Window: Within 24–48 business hours

We process requests as swiftly as possible. Please allow extra time for replies during weekends, national holidays, and major site promotional events.

Thank you for choosing Xoritan. We truly appreciate your business and look forward to assisting you!