Privacy Policy

Xoritan Privacy Policy

At Xoritan (operated by Guangzhou Xinyue Information Technology Co., Ltd.), we respect your privacy and are committed to protecting your personal information when you visit, browse, or purchase from xoritan.com.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal data, as well as the rights and choices available to you regarding your information. By accessing or using our website and services, you acknowledge that you have read and understood the practices described in this policy.

1. Corporate Identity & Merchant Information

For full transparency, the legal entity operating this website and responsible for your data processing is details below:

  • Brand Name: Xoritan

  • Legal Operating Company: Guangzhou Xinyue Information Technology Co., Ltd.

  • Corporate Address: T2189, Middle Section, 2nd Floor, 227 Shatai South Road, Tianhe District, Guangzhou

  • Customer Support Email: service@xoritan.com

  • Contact Telephone: 020-89080080

  • Official Website: https://www.xoritan.com

2. Personal Data We Collect

The types of personal data we gather depend on how you interact with our platform:

A. Information You Direct Provide to Us

We collect personal information when you complete purchases, register accounts, or communicate with our support team, including:

  • Contact details (Full name, email address, and telephone number);

  • Shipping address and billing location;

  • Order history, purchased items, and transaction receipts;

  • Customer service inquiries, feedback, and email correspondence.

Note: All sensitive payment card credentials are processed directly by PCI-compliant payment gateways and are never stored on our servers.

B. Automatically Collected Technical Data

When you browse xoritan.com, our servers and tracking tools automatically capture technical site usage data, including:

  • IP address, device model, operating system, and browser specification;

  • Visited pages, product clicks, browsing duration, and referral URLs;

  • Interaction data with promotional banners and automated emails.

C. Data from Third-Party Partners

We may receive information from external partners, such as payment processors, shipping carriers, analytics platforms, and advertising networks, to verify transactions, update shipping statuses, and prevent fraudulent activity.

3. How We Use Your Personal Information

We process personal data solely for legitimate business operations, including:

  • Processing, fulfilling, and dispatching your orders;

  • Sending order receipts, delivery tracking updates, and account alerts;

  • Resolving customer support requests, exchanges, or refund claims;

  • Enhancing website functionality, navigation speed, and checkout usability;

  • Detecting and preventing fraudulent transactions or security threats;

  • Delivering customized product recommendations and promotional offers (where legally permitted).

4. Cookies & Web Tracking Technologies

We use cookies, web beacons, pixels, and local storage to optimize your browsing experience.

  • Essential Cookies: Required for fundamental website operations, including shopping cart persistence and secure login/checkout pathways.

  • Analytics Cookies: Track visitor behavior and site performance to help us improve page layouts and loading speeds.

  • Functional Cookies: Store user choices, such as regional currency preferences and language selection.

  • Advertising Cookies: Help us and our ad partners deliver relevant product advertisements and measure marketing campaign performance.

You can manage or block non-essential cookies via your web browser settings. Note that disabling essential cookies may impact store functionality.

5. Personalized Advertising & Opt-Out Preferences

Depending on your jurisdiction, you may have the right to opt out of interest-based behavioral advertising profiling. You can manage your personalized ad choices using external industry opt-out portals:

6. Global Privacy Control (GPC) & Browser Signals

We recognize and respect automated browser privacy settings. If your browser broadcasts an activated Global Privacy Control (GPC) signal, Xoritan processes this signal as a valid request to opt out of the sale or sharing of your personal data for targeted advertising, in full compliance with applicable state and federal privacy mandates.

7. Data Protection & Security Safeguards

We implement administrative, technical, and physical security measures designed to safeguard personal data against unauthorized access, loss, misuse, or alteration. However, no internet transmission or electronic storage method can be guaranteed 100% secure. We encourage users to maintain secure login credentials and avoid sharing passwords.

8. Children's Privacy Notice

Our website is not directed to or intended for children under 13 years of age. We do not knowingly collect or solicit personal information directly from minors under 13. If you believe a child under 13 has submitted personal data to us, please contact us at service@xoritan.com so we can delete the record immediately.

9. Your Statutory Privacy Rights

Depending on your physical location and applicable privacy legislation, you may hold rights to:

  • Access and request copies of the personal data we store about you;

  • Request corrections to inaccurate or incomplete personal records;

  • Request the deletion of your personal information (subject to legal retention requirements);

  • Opt out of data sharing for targeted marketing purposes.

To submit a formal privacy request, please contact our support team at service@xoritan.com. We may request identity verification before fulfilling your request.

10. Privacy Policy Revisions

We reserve the right to revise this Privacy Policy periodically to reflect operational updates, technological changes, or legal requirements. Revised policies take effect immediately upon publication on this page.

11. Contact Our Data Protection Team

If you have questions regarding this Privacy Policy or wish to exercise your privacy choices, please reach out to us:

  • Brand Name: Xoritan

  • Legal Operating Company: Guangzhou Xinyue Information Technology Co., Ltd.

  • Corporate Address: T2189, Middle Section, 2nd Floor, 227 Shatai South Road, Tianhe District, Guangzhou

  • Customer Support Email: service@xoritan.com

  • Contact Telephone: 020-89080080

  • Official Website: https://www.xoritan.com