Terms of Service

Xoritan Terms of Service

Welcome to Xoritan. Throughout this website (https://www.xoritan.com), the terms “we,” “us,” and “our” refer to Guangzhou Xinyue Information Technology Co., Ltd., doing business under the commercial brand name Xoritan.

By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms of Service (“Terms”), along with all referenced policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Purchase Terms. If you do not accept these Terms, please discontinue using our website and services immediately.

Section 1 – Website Use & User Responsibilities

By agreeing to these Terms, you represent that you meet the legal age of majority in your state or jurisdiction of residence. You are solely responsible for ensuring that all account details, shipping addresses, payment credentials, and contact information submitted to our platform are complete, accurate, and current.

You agree not to use our products or website for any illegal or unauthorized purpose. You must not transmit any worms, viruses, malware, automated bots, or any code of a destructive nature. We reserve the right to restrict or terminate your access to our Services immediately if any violation of these Terms occurs.

Section 2 – General Service Conditions

We reserve the right to refuse service, cancel orders, or limit quantities to any person, geographic region, or jurisdiction for any valid operational or security reason, where permitted by law.

All content on this site—including text, graphic designs, product photography, logos, and UI layouts—is protected by applicable intellectual property laws and may not be copied, reproduced, resold, or exploited without our express prior written permission.

Section 3 – Accuracy & Completeness of Information

While we strive to ensure that all information on xoritan.com is precise and current, typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and stock availability may occasionally occur.

We reserve the right to correct any errors or inaccuracies, and to update information or cancel orders if any information on the site is inaccurate at any time without prior notice.

Section 4 – Product & Pricing Modifications

Prices for our products and shipping fees are subject to change without prior notice. We reserve the right at any time to modify or discontinue any product or service (or any part or content thereof) without liability to you or any third party. All product descriptions and pricing are subject to change at our sole discretion.

Section 5 – Product Representation & Variations

We make every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor or mobile display will render every color or texture with 100% accuracy. Packaging updates, minor manufacturing variations, or lighting differences during photography do not constitute material product defects.

Section 6 – Orders & Payment Security

Submitting an order on our site constitutes an offer to purchase. Order fulfillment is subject to inventory availability and payment authorization. We reserve the right to delay, hold, or cancel any order in cases involving:

  • Unverified or incomplete shipping/billing details;

  • Payment processor declines or flags;

  • Suspected fraudulent, unauthorized, or abusive transactions;

  • Stock runouts or pricing discrepancies.

If an order is canceled after payment processing, a full refund will be issued to your original payment method in accordance with our refund terms.

Section 7 – Returns, Refunds & Cancellations

All order returns, product exchanges, damage claims, and refund requests are governed strictly by our published Return & Refund Policy. Please consult that policy for specific eligibility windows, shipping responsibilities, and instructions.

Section 8 – Third-Party Services & Infrastructure

Our online store relies on trusted third-party providers for critical operational features, including e-commerce platform infrastructure (Shopify Inc.), payment processing gateways, shipping logistics, and site analytics.

These third-party service providers have their own privacy policies and terms of service regarding the information we are required to provide to them for your transaction-related processes. We encourage you to read their privacy notices to understand how your personal data is handled by these providers.

Section 9 – Third-Party Links

Certain content, products, and services available via our platform may include materials from third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Section 10 – Personal Data & Privacy Protection

Your submission of personal information through the store is governed by our Privacy Policy and our Privacy Choices Notice. To view our data collection, cookie usage, and Global Privacy Control (GPC) practices, please review our Privacy Policy.

Section 11 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts;

  • To violate any international, federal, state, or local regulations, rules, or laws;

  • To infringe upon or violate our intellectual property rights or the rights of others;

  • To submit false, deceptive, or misleading information;

  • To upload or transmit viruses or any other type of malicious code;

  • To collect or track the personal information of others or to breach site security measures.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 12 – Service Changes & Site Discontinuance

We reserve the right to update, modify, suspend, or discontinue any feature, product line, or service on xoritan.com at any time without advance notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 13 – Updates to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Section 14 – Corporate Contact Information

If you have questions regarding these Terms of Service, order fulfillment, or legal compliance, please reach out to our team:

  • Brand Name: Xoritan

  • Legal Operating Company: Guangzhou Xinyue Information Technology Co., Ltd.

  • Corporate Address: T2189, Middle Section, 2nd Floor, 227 Shatai South Road, Tianhe District, Guangzhou

  • Customer Support Email: service@xoritan.com

  • Contact Telephone: 020-89080080

  • Official Website: https://www.xoritan.com