Terms of Purchase

Xoritan Purchase Terms & Conditions

These Purchase Terms apply to all orders and product transactions executed through the Xoritan online store at https://www.xoritan.com (the “Site”).

The Site is owned and operated by Guangzhou Xinyue Information Technology Co., Ltd., doing business as Xoritan.

By placing an order or finalizing a transaction on our Site, you confirm that you have read, understood, and agreed to be bound by these Purchase Terms, alongside our published Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not accept these conditions, please refrain from making purchases on our Site.

1. Buyer Eligibility & Statutory Compliance

By submitting an order on Xoritan, you represent and warrant that:

  • You meet the legal age of majority in your jurisdiction and possess full authority to enter into binding purchase agreements;

  • All contact, shipping, and billing information provided during checkout is accurate, complete, and current;

  • Your purchase and intended product usage comply with all local, state, and federal laws and import regulations applicable in your region.

Where permitted by law, customer service interactions and order communications may be retained for verification, quality assurance, dispute resolution, and fraud prevention purposes.

2. Personal Information & Privacy Safeguards

All personal data collected during the checkout process or customer support interactions is processed in strict accordance with our Privacy Policy. We reserve the right to revise our privacy disclosures periodically to align with evolving legal and operational requirements. Continued use of our Site following any posted revisions constitutes your acceptance of the updated practices.

3. Order Placement, Review & Acceptance

Submitting an order constitutes an offer to purchase. Upon order submission, an automated confirmation email will be sent to your provided email address.

Receiving an order confirmation receipt does not signify our final acceptance or guarantee fulfillment. Xoritan reserves the right to review, delay, hold, or cancel any order prior to dispatch due to:

  • Unforeseen inventory shortages or product unavailability;

  • Identified pricing errors or inaccurate product descriptions;

  • Failed payment authorizations or risk-screening flags;

  • Missing, incomplete, or unverified shipping/billing details;

  • Regional carrier restrictions or fulfillment obstacles.

If an order is canceled after payment processing, a full refund will be promptly issued to your original payment method.

4. Product Descriptions & Visual Representations

We make every reasonable effort to display product descriptions, images, specifications, and pricing as accurately as possible. However, actual products may vary slightly due to:

  • Packaging updates or minor manufacturing variations;

  • Screen color display variations across different devices;

  • Photography lighting conditions.

Written product specifications take precedence over marketing imagery. If a product received differs materially from its description, your remedy is governed strictly by our Return & Refund Policy.

5. Pricing, Error Corrections & Promotions

We strive to maintain accurate pricing across our site. In the event of an obvious pricing error caused by technical glitches, system bugs, or human error, Xoritan reserves the right to correct the error and contact you before fulfillment, or cancel the affected order and issue a full refund.

Discount codes and promotional offers are subject to specific validity periods, usage caps, and terms of eligibility.

6. Product Availability & Stock Reservation

Products displayed on our Site are subject to stock availability. Adding an item to your shopping cart does not reserve the inventory. If a purchased item becomes unavailable before shipment, our support team will contact you to offer an alternative item, dispatch delay notice, or full refund.

7. Shipping, Delivery & Transit Times

Orders are processed, packaged, and dispatched in accordance with our Shipping Policy. Standard orders are processed within 1–5 business days, with estimated transit times ranging between 10–20 business days.

Delivery timeframes are estimates only and cannot be guaranteed, as actual speeds depend on international carrier operations, local customs clearance, weather disruptions, and regional holiday delays.

8. Product Usage & Customer Assessment

Customers are responsible for reviewing product documentation, specifications, and instructions prior to purchase to ensure suitability for their intended purpose. You are solely responsible for verifying whether importing or using the product is legally permitted within your destination country.

9. Customs Duties, Import Taxes & Government Fees

International shipments may be subject to import duties, local value-added taxes (VAT), or customs clearance charges imposed by the destination country's government or postal authorities.

Unless explicitly collected during checkout, all applicable import duties and taxes are the sole responsibility of the customer upon package arrival in the destination country.

10. Returns, Refund Eligibility & Claims

All order returns, product exchanges, refund claims, missing components, or damage inquiries are handled according to our published Return & Refund Policy. Please contact our support team to obtain a return authorization prior to sending any merchandise back to our facilities.

11. Revisions to Purchase Terms

We reserve the right to modify these Purchase Terms at any time to reflect changes in our operational procedures, web platform, or applicable consumer protection laws. The version published on this page at the time of your order submission will govern your purchase.

12. Merchant & Contact Information

If you have questions regarding these Purchase Terms, your active order, or checkout procedures, please contact us:

  • Brand Name: Xoritan

  • Legal Operating Company: Guangzhou Xinyue Information Technology Co., Ltd.

  • Corporate Office Address: T2189, Middle Section, 2nd Floor, 227 Shatai South Road, Tianhe District, Guangzhou

  • Customer Support Email: service@xoritan.com

  • Contact Telephone: 020-89080080

  • Official Website: https://www.xoritan.com